Anon.

Carla is energetic, helpful, friendly and knowledgeable. She worked with us for well over a year, and I always looked forward to touring houses with her. She has a gracious way of helping her clients to discern whether or not a property has potential for them. She was so very patient. She was also discerning with regard to the method for selling our old house. She informed me about her decorator, but Carla also understood right away that I wanted to take care of “staging” the house myself, with just some advice from her. It worked, and our house sold quickly.

I’ve always felt confident that Carla would do her very best to steer us in the right direction, whether it was pricing our home or finding the next one. She never wanted us to settle for a home we didn’t really want, and she also led us to the best property for the price. And never did she push us to make a decision; she waited until we were ready.

And just as important, when Carla doesn’t know something, she will ask someone who does know. That is the sign of the true professional and one with lots of life experience. We had a a potentially difficult situation come up as we were closing on our old house, and Carla handled it beautifully in just this way. I’m so happy we had a “lifelong learner” as an agent, not someone who thinks he/she invented real estate sales!

Carla Viviano is a professional in every way: a knowledgeable, ethical, experienced, gracious lady who cares about her clients and does everything she can to do the best for them.

Anon.ZillowBaltimore, MD

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